Effective Date: June 02, 2026
Welcome to Peptide Doc Medical (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, services, telemedicine platform, communications, and related offerings (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.
Peptide Doc Medical
Phone: 458-544-0233
Email: [email protected]
You must be at least eighteen (18) years old and legally capable of entering into binding agreements to use our Services.
By using our Services, you represent and warrant that:
You are at least 18 years old.
The information you provide is accurate and complete.
You will update your information when necessary.
You are authorized to use any payment method submitted.
Peptide Doc Medical provides access to telemedicine services through licensed healthcare providers.
THE SERVICES ARE NOT INTENDED FOR MEDICAL EMERGENCIES.
If you are experiencing a medical emergency, call 911 or your local emergency services immediately or seek care at the nearest emergency room.
Healthcare services are provided by licensed healthcare professionals, not directly by Peptide Doc Medical unless otherwise specified.
Your use of the Services does not guarantee that:
You will receive a prescription;
A prescription will be renewed;
Any particular treatment will be recommended;
A healthcare provider will determine that treatment is medically appropriate.
Medical decisions remain solely within the professional judgment of the treating healthcare provider.
Information provided through the Services, including website content, educational materials, blog posts, emails, and communications, is for informational purposes only and is not medical advice.
You should not disregard professional medical advice or delay seeking treatment based on information obtained through our Services.
Only a qualified healthcare provider can determine appropriate diagnosis and treatment.
You may be required to create an account to access certain Services.
You agree to:
Maintain accurate account information;
Keep login credentials confidential;
Notify us immediately of unauthorized account access;
Accept responsibility for activities occurring under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
Your use of our Services may involve the collection, use, and disclosure of personal and health-related information.
Our handling of information is governed by our Privacy Policy and applicable laws.
By using our Services, you consent to:
Electronic collection and storage of information;
Electronic communications regarding your care;
Sharing information with healthcare providers, pharmacies, laboratories, and service providers as necessary to provide Services.
You consent to receive communications electronically, including:
Appointment notifications;
Medical questionnaires;
Billing communications;
Prescription-related notifications;
Customer support communications;
Legal notices.
Communications may be delivered by email, SMS, phone call, or through the platform.
You are responsible for maintaining current contact information.
Healthcare providers determine whether treatment or prescriptions are medically appropriate.
We do not guarantee:
Approval of any prescription;
Availability of any medication;
Insurance coverage;
Continued treatment.
Providers may decline treatment or prescriptions at their sole professional discretion.
Certain medications may require laboratory testing, follow-up visits, or additional evaluation before being prescribed or renewed.
You agree to pay all fees associated with Services purchased through the platform.
By providing payment information, you authorize us and our payment processors to charge applicable fees.
Except where required by law, consultation fees, provider fees, subscription fees, administrative fees, and completed medical services are generally non-refundable.
Refund requests may be reviewed on a case-by-case basis.
If you enroll in a recurring subscription:
Billing will occur automatically according to your selected plan.
You authorize recurring charges until cancellation.
Cancellation requests must be submitted before the next billing cycle.
Failure to cancel before renewal may result in additional charges.
You agree not to:
Provide false or misleading information;
Misrepresent your identity;
Attempt unauthorized access to systems;
Interfere with platform operations;
Upload malicious software;
Use the Services for unlawful purposes;
Harass healthcare providers, staff, or other users.
Violation of these Terms may result in immediate suspension or termination.
All website content, trademarks, logos, graphics, text, software, and materials are owned by or licensed to Peptide Doc Medical.
You may not:
Copy;
Reproduce;
Modify;
Distribute;
Sell;
Reverse engineer;
any portion of the Services without written permission.
The Services may integrate with third-party providers, including:
Pharmacies;
Laboratories;
Payment processors;
Technology providers.
We are not responsible for the actions, products, services, or content of third parties.
We strive to maintain uninterrupted access but do not guarantee that Services will always be available.
We may modify, suspend, or discontinue portions of the Services at any time without liability.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PEPTIDE DOC MEDICAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT GUARANTEE THAT:
THE SERVICES WILL BE UNINTERRUPTED;
THE SERVICES WILL BE ERROR-FREE;
ANY MEDICAL OUTCOME WILL BE ACHIEVED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PEPTIDE DOC MEDICAL, ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, PROVIDERS, AND AGENTS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO PEPTIDE DOC MEDICAL DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
SOME JURISDICTIONS MAY NOT ALLOW CERTAIN LIMITATIONS, SO PORTIONS OF THIS SECTION MAY NOT APPLY.
You agree to defend, indemnify, and hold harmless Peptide Doc Medical and its affiliates, officers, employees, contractors, providers, and agents from claims, damages, liabilities, losses, costs, and expenses arising from:
Your use of the Services;
Your violation of these Terms;
Your violation of applicable laws;
Information submitted through the platform.
We may suspend or terminate access to the Services at any time, with or without notice, if:
You violate these Terms;
We suspect fraud or misuse;
Continued access may create legal or operational risk.
Termination does not relieve you of payment obligations accrued prior to termination.
These Terms shall be governed by and construed in accordance with the laws of the state in which Peptide Doc Medical operates, without regard to conflict-of-law principles.
Before initiating legal proceedings, you agree to first contact us and attempt to resolve disputes informally.
Any unresolved disputes may be submitted to binding arbitration where permitted by law, except for claims that may be brought in small claims court.
We may update these Terms periodically.
Changes become effective upon posting.
Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
These Terms constitute the entire agreement between you and Peptide Doc Medical regarding the Services and supersede prior agreements or understandings relating to the subject matter herein.
For questions regarding these Terms:
Peptide Doc Medical
Phone: 458-544-0233
Email: [email protected]